PRIVACY POLICY

Suportr League UK C.I.C. Limited
Last updated: 21st November 2025

1. Introduction

This Privacy Policy explains how Suportr League UK C.I.C. Limited (“we”, “us”, “our”) collects, uses, stores and protects your personal information in accordance with:

UK GDPR
Data Protection Act 2018
PECR (Privacy & Electronic Communications Regulations)

We are committed to safeguarding your privacy and using your information responsibly.

2. Data Controller

Suportr League UK C.I.C. Limited
Company Number: 16856551
49 Jamaica Street, Liverpool, England, L1 0AH
Email: support@suportrleague-cic.org

We act as data controller for all personal data collected via this Site.

3. Data We Collect

We may collect the following categories of personal data:

3.1 Information you provide directly

Name
Email address
Phone number
Postcode / location details
Any additional information voluntarily submitted in an EOI form

3.2 Automatically collected information

IP address
Device identifiers
Browser type and version
Usage data (pages visited, timestamps, device behaviour)
Cookies and tracking technologies

3.3 Special Category Data

We do not intentionally collect special category data and request that you do not submit any.

4. How We Use Your Data

We use your data for the following lawful purposes:

4.1 Contract / Legitimate Interest

Managing and reviewing EOIs
Contacting you about CIC initiatives
Providing information about programmes, partnerships or community opportunities
Operating and maintaining the Site
Protecting the security and integrity of our systems

4.2 Legal obligations

Compliance with statutory reporting
Responding to regulatory enquiries

4.3 Consent

Email marketing (opt-in only)
Cookies requiring consent (per PECR)

You may withdraw consent at any time.

5. Cookies & Tracking

We use:

Google Analytics
Meta Pixel
Heatmaps, engagement tools and behavioural analytics (as applicable)
Essential cookies required for site operation
Non-essential cookies requiring user consent

A full cookie breakdown can be provided upon request.

6. Third-Party Data Sharing

We may share data with:

Forminator (for EOI submissions)
Email marketing services
CRM platforms
Cloud hosting providers
Analytics and tracking providers

All third parties are contractually required to maintain data protection standards consistent with UK GDPR.

We never sell personal data.

7. International Transfers

Some service providers may process data outside the UK.
Where this occurs, we rely on:

UK adequacy regulations, or
Standard Contractual Clauses (SCCs), or
Other recognised safeguard mechanisms

8. Data Retention

We retain personal data only for as long as necessary for the stated purposes:

EOI information: up to 24 months
Analytics data: subject to platform retention settings
Communications data: until you unsubscribe
Technical logs: typically 12 months

We may retain minimal data where legally required.

9. Your Rights

You have the following rights under UK GDPR:

Right to access
Right to rectification
Right to erasure
Right to restriction
Right to object
Right to data portability
Right to withdraw consent
Right to complain to the ICO

You can exercise these rights by emailing: support@suportrleague-cic.org

10. Data Security

We implement appropriate organisational and technical measures to protect data, including:

Encrypted transmission (HTTPS)
Access controls
Secure hosting environments
Regular system monitoring
Staff confidentiality obligations

However, no system is entirely immune from risk, and we cannot guarantee absolute security.

11. Children’s Data

The Site is not intended for children under 16.
We do not knowingly collect data relating to minors.

12. Updates to This Policy

We may update this Privacy Policy from time to time.
Material changes will be highlighted on this page.

13. Contact

For questions, concerns or rights requests:

Suportr League UK C.I.C. Limited
49 Jamaica Street
Liverpool
L1 0AH
Email: support@suportrleague-cic.org